Great experience with a minor eye problem. Big City was helpful, prepared and provided a same day referral to a retinal specialist.
I had an amazing experience at Big City Optical. Everyone was so warm, helpful, and professional. It felt like they were going above and beyond to make sure I had a positive experience and walked away with frames I love and a great deal on glasses/contacts. I will definitely be going back! Thanks!
Went in to see if they could fix my glasses. A screw was broken/loose. I had previously taken them to another optician but they made it worse and said it wasn't their fault. Further, they were quite rude about it. Exact opposite case at Big City Optical. Very nice people. And, as it turned out, very competent. They fixed the glasses and at no charge. My next pair of new glasses will be from them. Great experience.